Incidents | Mosaic Systems LLC Incidents reported on status page for Mosaic Systems LLC https://status.mosaicsms.com/ https://d1lppblt9t2x15.cloudfront.net/logos/82419fddc609c72469fc82eede28e46e.png Incidents | Mosaic Systems LLC https://status.mosaicsms.com/ en Student portal recovered https://status.mosaicsms.com/ Thu, 02 Jul 2026 10:22:30 +0000 https://status.mosaicsms.com/#05ed7ae3dc411df759b2773bfcf02ea28e79e2a848d262e1ca717d32babb962a Student portal recovered Family portal recovered https://status.mosaicsms.com/ Thu, 02 Jul 2026 10:20:40 +0000 https://status.mosaicsms.com/#d149494d43b9ba98ff0c64dc751351e39ae1e449ae3281a81cdf8bce68c385ac Family portal recovered Student portal went down https://status.mosaicsms.com/ Thu, 02 Jul 2026 10:20:32 +0000 https://status.mosaicsms.com/#05ed7ae3dc411df759b2773bfcf02ea28e79e2a848d262e1ca717d32babb962a Student portal went down Family portal went down https://status.mosaicsms.com/ Thu, 02 Jul 2026 09:51:14 +0000 https://status.mosaicsms.com/#d149494d43b9ba98ff0c64dc751351e39ae1e449ae3281a81cdf8bce68c385ac Family portal went down Family portal recovered https://status.mosaicsms.com/ Thu, 02 Jul 2026 09:05:39 +0000 https://status.mosaicsms.com/#c87f39272a6d4e71281863829f032e91cd2b7405a1cd4c4295a1565e2d630bb2 Family portal recovered Student portal recovered https://status.mosaicsms.com/ Thu, 02 Jul 2026 09:01:35 +0000 https://status.mosaicsms.com/#fb6f6b4cf7f3a28dd12af5c5cdbdfabab3c57662d61978846fa8fe09f832fcde Student portal recovered Staff application recovered https://status.mosaicsms.com/ Thu, 02 Jul 2026 08:59:32 +0000 https://status.mosaicsms.com/#03cfc8777b0609fd587b809a34b9a11df78c18208415f37c75c9d36dade0847a Staff application recovered Family portal went down https://status.mosaicsms.com/ Thu, 02 Jul 2026 08:38:49 +0000 https://status.mosaicsms.com/#c87f39272a6d4e71281863829f032e91cd2b7405a1cd4c4295a1565e2d630bb2 Family portal went down Staff application went down https://status.mosaicsms.com/ Thu, 02 Jul 2026 08:38:40 +0000 https://status.mosaicsms.com/#03cfc8777b0609fd587b809a34b9a11df78c18208415f37c75c9d36dade0847a Staff application went down Student portal went down https://status.mosaicsms.com/ Thu, 02 Jul 2026 08:37:42 +0000 https://status.mosaicsms.com/#fb6f6b4cf7f3a28dd12af5c5cdbdfabab3c57662d61978846fa8fe09f832fcde Student portal went down Mosaic server recovered https://status.mosaicsms.com/ Mon, 15 Jun 2026 05:57:05 +0000 https://status.mosaicsms.com/#e0750bd3e1052ac168b599af8e1d7b5200b0ac8b65378c06648783df7f194c7e Mosaic server recovered Mosaic server went down https://status.mosaicsms.com/ Mon, 15 Jun 2026 05:52:10 +0000 https://status.mosaicsms.com/#e0750bd3e1052ac168b599af8e1d7b5200b0ac8b65378c06648783df7f194c7e Mosaic server went down Student portal recovered https://status.mosaicsms.com/ Mon, 08 Jun 2026 03:01:30 +0000 https://status.mosaicsms.com/#3faefcde676b68a15b68145645fcb36b2186280b4ed4ca771fc5e4ef309e02dd Student portal recovered Student portal went down https://status.mosaicsms.com/ Mon, 08 Jun 2026 02:55:07 +0000 https://status.mosaicsms.com/#3faefcde676b68a15b68145645fcb36b2186280b4ed4ca771fc5e4ef309e02dd Student portal went down Family portal recovered https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:29:50 +0000 https://status.mosaicsms.com/#eaa397261c2bb229aa5c1c0c65921369a52e13b26a4de18eb166e37784a7ab15 Family portal recovered Staff application recovered https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:26:29 +0000 https://status.mosaicsms.com/#dec3355e1695005d9da9511b872ae03e770834607a5d4068c533151854d73a96 Staff application recovered Student portal recovered https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:25:30 +0000 https://status.mosaicsms.com/#5868b1f40d874a50cedf9a79524d5fa2963c2ce1dd2416ceaa0aa54f03fc293c Student portal recovered Family portal went down https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:24:41 +0000 https://status.mosaicsms.com/#eaa397261c2bb229aa5c1c0c65921369a52e13b26a4de18eb166e37784a7ab15 Family portal went down Student portal went down https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:22:58 +0000 https://status.mosaicsms.com/#5868b1f40d874a50cedf9a79524d5fa2963c2ce1dd2416ceaa0aa54f03fc293c Student portal went down Staff application went down https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:21:29 +0000 https://status.mosaicsms.com/#dec3355e1695005d9da9511b872ae03e770834607a5d4068c533151854d73a96 Staff application went down Student portal recovered https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:08:06 +0000 https://status.mosaicsms.com/#f0527e05bfff48a8576a18d0b7c62e6908bcbb9753f5974b7e4aebc4a0e1c602 Student portal recovered Student portal went down https://status.mosaicsms.com/ Sun, 07 Jun 2026 02:02:37 +0000 https://status.mosaicsms.com/#f0527e05bfff48a8576a18d0b7c62e6908bcbb9753f5974b7e4aebc4a0e1c602 Student portal went down Staff application recovered https://status.mosaicsms.com/ Fri, 05 Jun 2026 19:32:36 +0000 https://status.mosaicsms.com/#cd851da7677921050f3c3e67b173cc67193b6212a3448b5aa137ca7eced151c7 Staff application recovered Staff application went down https://status.mosaicsms.com/ Fri, 05 Jun 2026 19:27:22 +0000 https://status.mosaicsms.com/#cd851da7677921050f3c3e67b173cc67193b6212a3448b5aa137ca7eced151c7 Staff application went down Family portal recovered https://status.mosaicsms.com/ Wed, 03 Jun 2026 08:59:48 +0000 https://status.mosaicsms.com/#9b68939ec60af43c84c9342596f0d0d1649e20a22ca86cf3b9da3a3970c1bdbc Family portal recovered Family portal went down https://status.mosaicsms.com/ Wed, 03 Jun 2026 08:51:40 +0000 https://status.mosaicsms.com/#9b68939ec60af43c84c9342596f0d0d1649e20a22ca86cf3b9da3a3970c1bdbc Family portal went down Student portal recovered https://status.mosaicsms.com/ Wed, 20 May 2026 11:06:49 +0000 https://status.mosaicsms.com/#2c91075f3428c810b5bbcb2f22b179e197084b36989b14c12071d016107e98c2 Student portal recovered Student portal went down https://status.mosaicsms.com/ Wed, 20 May 2026 03:41:27 +0000 https://status.mosaicsms.com/#2c91075f3428c810b5bbcb2f22b179e197084b36989b14c12071d016107e98c2 Student portal went down Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 01:44:00 -0000 https://status.mosaicsms.com/incident/900142#8db1bda92181f923e9eb4f1b052aef61efbe2de28f057910d6dd5d8ff453cfe3 Mosaic functionality has been restored. Family portal recovered https://status.mosaicsms.com/ Wed, 20 May 2026 01:37:10 +0000 https://status.mosaicsms.com/#2ae0d8808a64d2f92d8e4f74b3ef7386fa2ee9a32f00e6fb3dbfb74c84dcc7e7 Family portal recovered Staff application recovered https://status.mosaicsms.com/ Wed, 20 May 2026 01:36:10 +0000 https://status.mosaicsms.com/#87eb8d9c57b7fbe37e8c9496bb9df4a8cbaffc4de343243dd443d2755444b6c0 Staff application recovered Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 01:28:00 -0000 https://status.mosaicsms.com/incident/900142#cc3544342e900504add77cbc32a8841012f72ed383d54d1e2923def8c34c969c From Railway: We are continuing to work on restoring access to our workloads on Google Cloud. In parallel, our infrastructure team is evaluating alternative paths to bring affected services back online. We do not have an ETA at this time and will continue posting updates as we have them. Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 00:36:00 -0000 https://status.mosaicsms.com/incident/900142#947c78b4c64bcc5fc823f186982f3275208b99f11ccb08bd480a6f6389767aef We continue to monitor our hosting service status. They have announced that they are close to resolving the current major outage. Family portal went down https://status.mosaicsms.com/ Tue, 19 May 2026 23:46:30 +0000 https://status.mosaicsms.com/#2ae0d8808a64d2f92d8e4f74b3ef7386fa2ee9a32f00e6fb3dbfb74c84dcc7e7 Family portal went down Staff application went down https://status.mosaicsms.com/ Tue, 19 May 2026 23:44:11 +0000 https://status.mosaicsms.com/#87eb8d9c57b7fbe37e8c9496bb9df4a8cbaffc4de343243dd443d2755444b6c0 Staff application went down Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Tue, 19 May 2026 23:34:00 -0000 https://status.mosaicsms.com/incident/900142#705c89337d3263c25f301ba684472bcf89cbaf168cf21d774bf2321505743274 We continue to wait for the Railway Service Disruption to be resolved. Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Tue, 19 May 2026 22:57:00 -0000 https://status.mosaicsms.com/incident/900142#50417302e705f2857feb7cfea09f43d4f3c2e97bfacf8967f01bfb0075f31576 We are investigating a widespread service disruption affecting Mosaic. Users may be experiencing errors including "Your connection is not private", or simply inability to load Mosaic. We have determined that this problem is caused by a service disruption with our hosting platform. They have identified the root cause and are working on a fix.