Incidents | Mosaic Systems LLC Incidents reported on status page for Mosaic Systems LLC https://status.mosaicsms.com/ https://d1lppblt9t2x15.cloudfront.net/logos/82419fddc609c72469fc82eede28e46e.png Incidents | Mosaic Systems LLC https://status.mosaicsms.com/ en Family portal recovered https://status.mosaicsms.com/ Wed, 03 Jun 2026 08:59:48 +0000 https://status.mosaicsms.com/#9b68939ec60af43c84c9342596f0d0d1649e20a22ca86cf3b9da3a3970c1bdbc Family portal recovered Family portal went down https://status.mosaicsms.com/ Wed, 03 Jun 2026 08:51:40 +0000 https://status.mosaicsms.com/#9b68939ec60af43c84c9342596f0d0d1649e20a22ca86cf3b9da3a3970c1bdbc Family portal went down Student portal recovered https://status.mosaicsms.com/ Wed, 20 May 2026 11:06:49 +0000 https://status.mosaicsms.com/#2c91075f3428c810b5bbcb2f22b179e197084b36989b14c12071d016107e98c2 Student portal recovered Student portal went down https://status.mosaicsms.com/ Wed, 20 May 2026 03:41:27 +0000 https://status.mosaicsms.com/#2c91075f3428c810b5bbcb2f22b179e197084b36989b14c12071d016107e98c2 Student portal went down Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 01:44:00 -0000 https://status.mosaicsms.com/incident/900142#8db1bda92181f923e9eb4f1b052aef61efbe2de28f057910d6dd5d8ff453cfe3 Mosaic functionality has been restored. Family portal recovered https://status.mosaicsms.com/ Wed, 20 May 2026 01:37:10 +0000 https://status.mosaicsms.com/#2ae0d8808a64d2f92d8e4f74b3ef7386fa2ee9a32f00e6fb3dbfb74c84dcc7e7 Family portal recovered Staff application recovered https://status.mosaicsms.com/ Wed, 20 May 2026 01:36:10 +0000 https://status.mosaicsms.com/#87eb8d9c57b7fbe37e8c9496bb9df4a8cbaffc4de343243dd443d2755444b6c0 Staff application recovered Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 01:28:00 -0000 https://status.mosaicsms.com/incident/900142#cc3544342e900504add77cbc32a8841012f72ed383d54d1e2923def8c34c969c From Railway: We are continuing to work on restoring access to our workloads on Google Cloud. In parallel, our infrastructure team is evaluating alternative paths to bring affected services back online. We do not have an ETA at this time and will continue posting updates as we have them. Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Wed, 20 May 2026 00:36:00 -0000 https://status.mosaicsms.com/incident/900142#947c78b4c64bcc5fc823f186982f3275208b99f11ccb08bd480a6f6389767aef We continue to monitor our hosting service status. They have announced that they are close to resolving the current major outage. Family portal went down https://status.mosaicsms.com/ Tue, 19 May 2026 23:46:30 +0000 https://status.mosaicsms.com/#2ae0d8808a64d2f92d8e4f74b3ef7386fa2ee9a32f00e6fb3dbfb74c84dcc7e7 Family portal went down Staff application went down https://status.mosaicsms.com/ Tue, 19 May 2026 23:44:11 +0000 https://status.mosaicsms.com/#87eb8d9c57b7fbe37e8c9496bb9df4a8cbaffc4de343243dd443d2755444b6c0 Staff application went down Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Tue, 19 May 2026 23:34:00 -0000 https://status.mosaicsms.com/incident/900142#705c89337d3263c25f301ba684472bcf89cbaf168cf21d774bf2321505743274 We continue to wait for the Railway Service Disruption to be resolved. Mosaic services unavailable https://status.mosaicsms.com/incident/900142 Tue, 19 May 2026 22:57:00 -0000 https://status.mosaicsms.com/incident/900142#50417302e705f2857feb7cfea09f43d4f3c2e97bfacf8967f01bfb0075f31576 We are investigating a widespread service disruption affecting Mosaic. Users may be experiencing errors including "Your connection is not private", or simply inability to load Mosaic. We have determined that this problem is caused by a service disruption with our hosting platform. They have identified the root cause and are working on a fix. Mosaic server recovered https://status.mosaicsms.com/ Mon, 20 Apr 2026 20:59:58 +0000 https://status.mosaicsms.com/#7855eb24ceb5cd9ba4a66a00dc7bc67f74fd0ac28b1c9a97c2b2e447948aada5 Mosaic server recovered Mosaic server went down https://status.mosaicsms.com/ Mon, 20 Apr 2026 17:39:07 +0000 https://status.mosaicsms.com/#7855eb24ceb5cd9ba4a66a00dc7bc67f74fd0ac28b1c9a97c2b2e447948aada5 Mosaic server went down Mosaic server recovered https://status.mosaicsms.com/ Sat, 04 Apr 2026 23:41:05 +0000 https://status.mosaicsms.com/#66a10fb7f896ba57cc60e6d98bae1c76523247039f11028a10f45f4f9652ddfc Mosaic server recovered Mosaic server went down https://status.mosaicsms.com/ Sat, 04 Apr 2026 23:31:06 +0000 https://status.mosaicsms.com/#66a10fb7f896ba57cc60e6d98bae1c76523247039f11028a10f45f4f9652ddfc Mosaic server went down